About Us

neon-robot-vacuum-cleaner (3)

Our Story

Blackwood Flooring began in 2011 with a simple belief: flooring should feel personal. Not rushed. Not transactional. Craig and Rachel started the business as a husband-and-wife team who wanted homeowners to get honest answers, not sales talk.

In the early days, everything grew through word of mouth. One customer telling another that the team listened, explained things clearly, and treated every home with care. That hasn’t changed. What started in a small local setup has grown into a team that still works with the same values — clarity, craftsmanship, and genuine respect for the spaces we’re invited into.

Over the years, we’ve helped first-home buyers, families mid-renovation, and local businesses updating their spaces. Every project still gets the same attention to detail Craig and Rachel built the company on. Small decisions matter. Good advice matters even more.

Blackwood Flooring is still family-built and community-focused — and we’re proud to do work that holds up long after installation day.

Our Mission

Our mission is to make choosing and installing flooring feel straightforward, supportive, and genuinely personalised. We want every customer to feel informed, not overwhelmed. That’s why we focus on honest guidance, clear explanations, and helping you choose materials that will make sense for your space today and years from now.

We aim to deliver work that stands up to real life — families, pets, spills, busy mornings, worn-in routines. Floors that look good, feel right, and hold their quality long after the boxes are opened and the tools are packed away.

As a family-owned business, we take responsibility personally. Which means we give you clear guidance, honest recommendations, and support at every step so you always feel confident in your choices. Whether it’s a single room, a new build, a full renovation, or a commercial upgrade, our goal is always the same: to give you flooring that feels right every time you walk through the door.

our-mission-image-1

What Makes Us Different

material (1)

Quality Materials, Chosen With Care

We don’t offer every product under the sun. We choose materials that hold up in real Perth homes — the heat, the sandy shoes, the constant foot traffic. Every option we recommend has been tested, handled, and installed by our team, so we know exactly how it performs years down the line, not just on installation day.

maintenance

Installation Done the Right Way

Most of the work that keeps a floor solid sits beneath the surface. That’s why we pay close attention to subfloors, levels, and the small adjustments that stop future creaks and gaps. Our team doesn’t rush these steps. We take the time to set a proper foundation so your floor feels firm, consistent, and reliable from the first walk-through to the thousandth.

rating

A Customer Experience Built on Honesty

We’ve grown mainly through word of mouth because people appreciate being treated fairly. We give clear advice, explain your options in plain language, and keep you updated from start to finish. No surprise add-ons, no pressure to choose the most expensive product — just a steady, straightforward process that leaves you confident in every decision.

Our Process

enquiry

Enquiry

It starts with a conversation. Tell us what you’re planning, the rooms you’re updating, or the look you’re going for. You can send photos, measurements, or just your ideas. We’ll guide you on what makes sense before you commit to anything.

quotes

Quote

Once we understand your space, we prepare a clear, detailed quote. No vague lines, no hidden extras. We point out any issues we can see upfront so you know exactly what the job involves and what it will cost from the beginning.

easy-installation (2)

Installation

Our team arrives prepared, walks you through the plan, and gets to work with care. We focus on proper prep and tidy workmanship — the kind that keeps floors flat, quiet, and solid over time. We treat your home respectfully and leave the space clean once the job is done.

add-user

Follow-up

A good installation doesn’t end when the tools are packed away. We check in to make sure everything feels right underfoot and answer any questions that come up as you settle into your new floors. If you ever need advice down the track, we’re only a call away.

Testimonials

What Our Clients Say

Excellent service, product and price all around. Always happy to support a local family business. Just brilliant. Thank you.

Professional, prompt and friendly service at a good price. Craig and his team went above and beyond to satisfy my needs.Very happy and will use them again! Fully recommended. Cheers

They accommodated our tight timeline so we could move in as planned. Timber and carpets laid to a high standard, particularly as our house is old with non standard door frames. Nice to be able to use a local business.

Wow, I am super impressed! Everything was so EASY!
We chose vinyl flooring for our large loungeroom area, and they talked me through the whole process, and gave me the samples to take home so we could decide. Installation was also a breeze, the guys were super professional, neat and quick.
We chose Blackwood Flooring as we wanted to use a local, independent company – and we were so impressed, they will be the first choice for the rest of the house too!

Nathan was very knowledgeable and helpful. He took the time to listen to our wishes and answered in a direct manner. Samples were loaned to take home without any pressure and we were made to feel very comfortable in our discussions with him.